Shipping Estimates:
Please note that shipping estimates are not guaranteed. We offer standard shipping within the U.S., and all orders are shipped Monday through Friday.
Order Processing:
Standard processing time: 1-2 business days before shipping.
Sales and holiday processing time: 2-5 business days before shipping.
Please note that government holidays, adverse weather conditions, and billing/fraud/address verifications may affect fulfillment time.
Tracking Information:
Tracking information will be sent to the email address provided at checkout within 1-2 business days after the order processing time. If you do not receive your tracking information, please check your spam folder. For any questions regarding our shipping policies, please email us at info@drinksahra.com. We're happy to help!
Order Changes and Cancellations:
At this time, we are unable to change or cancel an order once it has been placed. All orders are final, and we do not offer refunds or exchanges. Please contact us for any delivery issues so we can find a proper resolution. Customer satisfaction is our priority!
Free Domestic U.S. Shipping:
For a limited time, we offer free standard shipping on U.S. orders totaling $75 or more. This offer is subject to change at any time.
International Shipping:
We currently do not offer international shipping. For international inquiries, please email us at info@drinksahra.com.
Delivery Issues:
If you encounter any delivery complications, please contact the shipping carrier directly. Once a shipment leaves our facility, we are unable to assist in rerouting the package or providing exact delivery estimates. Drink Sahra Corp is not responsible for delays caused by the post office, customs delays/fees, or lost packages.
Duties and Taxes:
Customers may be subject to duties and taxes at the time of delivery. These fees are the customer's responsibility. If these fees are not paid, the package will be returned to Drink Sahra Corp, and we will refund the order cost, excluding shipping. Please ensure you provide your phone number at checkout to facilitate a smooth delivery process.
If you have any further questions or need assistance, feel free to reach out to us at info@drinksahra.com.
